PRIVACY
POLICY

This privacy policy explains how Ignite London collects, uses, and protects your personal information.

1. Information We Collect

We may collect personal information including your name, contact details, property address, and details relevant to the leak detection services you require.

2. How We Use Your Information

Your information is used to provide our leak detection and plumbing services, communicate with you about your booking, generate reports for insurance purposes, and improve our services.

3. Data Sharing

We do not sell your personal data. We may share information with your insurance provider where you have instructed us to do so, and with regulatory bodies where required by law.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, and to comply with legal, regulatory, and internal policy requirements.

5. Your Rights

You have the right to access, correct, or delete your personal information. Contact us directly to exercise these rights.

6. Cookies

Our website uses essential cookies to ensure functionality. We do not use third-party tracking cookies.

7. Contact

For any questions regarding this privacy policy, please contact us directly.

Last updated: 2026